Credit Notes

Credit notes are documents used to correct a previously issued invoice. Are used to reduce the amount of an invoice that has already been issued to a customer or to void it entirely.

Credit notes can be managed by the A-Cube e-invoicing app in both cases where your integration uses Stripe Invoice or Stripe Payments.

Stripe Invoice

The procedure to manage credit notes with Stripe Invoice is the following:

1. Create a credit note starting from an existing Stripe Invoice.
2. Issue the Stripe Credit Note and you will see automatically appear a new credit note in the A-Cube e-invoicing app too.

Stripe Payments

The procedure to manage credit notes with Stripe Payments is the following:

1. Create a refund starting from an existing Stripe Payment.
2. Click on the Refresh button on the A-Cube e-invoicing app to see the new refund appear in the list of credit notes.
3. You will see a form to create a new credit note starting from the refund. The form is pre-filled with the data of the refund, but you can change the amount, the description and the vat rate of the credit note.

Note 1 The amount is expressed in cents (e.g. 1000 means 10.00 EUR).