Credit Notes
Credit notes are documents that are used to correct a previously issued invoice. They are used to reduce the amount of an invoice that has already been issued to a customer or to void entirely the invoice.
Credit notes can be managed by the A-Cube e-invoicing app in both cases where your integration uses Stripe Invoice or Stripe Payments.
Stripe Invoice
The procedure to manage credit notes with Stripe Invoice is the following:
- Create a credit note starting from an existing Stripe Invoice.
- Issue the Stripe Credit Note and you will see automatically appear the new credit note in the A-Cube e-invoicing app.
Stripe Payments
The procedure to manage credit notes with Stripe Payments is the following:
- Create a refund starting from an existing Stripe Payment.
- Click on the Refresh button on the A-Cube e-invoicing app to see the new refund appear in the list of credit notes.
- You will see a form to create a new credit note starting from the refund.
Note 1 The amount is expressed in cents (e.g. 1000 means 10.00 EUR).
Note 2 The amount must be provided unbundled, i.e. without VAT.
In example for a refund of 30.00 EUR and a VAT RATE of 22% the amount must be2459
(30.00 * 100 / 1.22).